At a recent staff meeting at Conklin Elementary School teacher Amanda
Hahn shared her excellent customer service experience in the Human Resources Department with benefits specialist, Kyle Falconer. During her pregnancy last
school year, Hahn discovered that for some reason the school district insurance
did not have her baby covered. When she contacted Human Resources, "Kyle
went out of her way to ensure that my baby would have insurance and be covered.
She had it handled." Amanda went on to say how appreciative she was that
Kyle "took the extra steps," to provide support and assistance.